2.9.2 Configure advanced network settings [Advanced]
Click the [Advanced] tab on the “Network” page. (→2.2.1 How to display the setup menu, 2.2.2 How to operate the setup menu)
The settings related to SMTP (E-mail), FTP, NTP, UPnP, HTTPS, DDNS, SNMP, QoS can be configured in this section.
You can move to the setting page of a setting item by clicking the corresponding link for that setting item.
2.9.2.1 Configure the settings related to sending E-mails
[E-mail notification]
Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below.
When an alarm is detected (“Alarm”)
When a notification of the remaining capacity of the SD memory card has been provided (“Diag.”)
When the SD memory card has become full (“Diag.”)
When the SD memory card cannot be recognized (“Diag.”)
Default: Off
[Alarm image attachment]
Select “On” or “Off” to determine whether or not to attach an image to the E-mail to be sent when an alarm is detected.
Default: Off
[Image capture size]
Select the image capture size of images attached to an alarm E-mail from the following.
JPEG(1)/JPEG(2)
Default: JPEG(2)
[SMTP server address]
Enter the IP address or the host name of the SMTP server used to send E-mails.
Available number of characters: 1 - 128 characters
Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
[SMTP port]
Enter the port number to which E-mails are sent.
Available port number: 1-65535
Default: 25
The following port numbers are unavailable since they are already in use.
20, 21, 23, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670
[POP server address]
When “POP before SMTP” is selected for “Type”, enter the IP address or the host name of the POP server.
Available number of characters: 1 - 128 characters
Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
IMPORTANT
When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (→2.9.1 Configure the network settings [Network])
[Authentication]
Type
Select the authentication method to send E-mails from the following.
None: It is not necessary to clear any authentication to send E-mails.
POP before SMTP: It is necessary to first clear the POP server authentication to use the SMTP server to send E-mails.
SMTP: It is necessary to clear the SMTP server authentication to send E-mails.
Default: None
Note
When you don’t know the authentication method to send E-mails, refer to the network administrator.
User name
Enter the user name to access the server.
Available number of characters: 0 - 32 characters
Unavailable characters: " & : ; \
Password
Enter the password to access the server.
Available number of characters: 0 - 32 characters
Unavailable characters: " &
[Sender’s E-mail address]
Enter the E-mail address of a sender.
The entered E-mail address will be displayed in the “From” (sender) line of the sent E-mails.
Available number of characters: 3 - 128 characters
Available characters: Alphanumeric characters, the at sign (@), the period (.), the underscore (_), and the hyphen (-).
[SSL]
Select “On” if you want to use SSL encryption when sending E-mail notifications for alarm occurrences or the “Diag.” function. When you select “On”, the authentication method will be set to “SMTP”. Set the user name and the password used for authentication.
Default: Off
Note
Some SMTP servers may not support SSL.
SSL supports SMTP over SSL, but STARTTLS is not supported.
When “On” is selected, the SMTP port number may need to be set to 465. Ask your Internet service provider for the appropriate settings.
[Address 1] - [Address 4]
Enter the destination E-mail address. Up to 4 destination E-mail addresses can be registered.
Available number of characters: 3 - 128 characters
Available characters: Alphanumeric characters, the at sign (@), the period (.), the underscore (_), and the hyphen (-).
To delete the registered address, click the [Delete] button respective to the desired address.
Terminal 1: Notify by e-mail when an alarm occurs in Terminal 1.
Terminal 2: Notify by e-mail when an alarm occurs in Terminal 2.
Terminal 3: Notify by e-mail when an alarm occurs in Terminal 3.
VMD: Notify by e-mail when motion is detected.
Command alarm: Notify by e-mail when a command alarm is entered.
Diag.:
When a notification of the remaining capacity of SD memory card has been provided
When the SD memory card has become full
When the SD memory card cannot be recognized
Note
In the diagnostic e-mail notification sent when you have checked the destination of notification [Diag.] field, the contents of the [E-mail subject] and [E-mail body] which are set later are not changed.
[E-mail subject]
Enter the E-mail subject.
Available number of characters: 0 - 50 characters
Use the camera title: The camera title will be displayed in the e-mail subject.
Cause of alarm: Adds the cause of alarm to the E-mail subject.
[E-mail body]
Enter the E-mail body.
Available number of characters: 0 - 200 characters
Cause of alarm: The cause of alarm %p% is added in the e-mail body. %p% is replaced by the cause of alarm and sent.
For VMD alarm: “VMD”
For terminal alarm: Terminal name set in “Terminal 1”, “Terminal 2”, and “Terminal 3” of “Terminal name”. (Example: If the name of Terminal 1 is “Terminal1”, it is “Terminal1”)
For command alarm: “CMD”
Occurrence time: The time of occurrence %t% will be added to the e-mail body. %t% will be replaced by the time of occurrence of the alarm (HH:MM:SS) and sent.
Default:
Cause of alarm: Checked
Occurrence time: Checked
E-mail body: The %p% alarm was occurred at %t%.
Note
Notification E-mail will be sent with the message “The capacity of the SD memory card is full.” when the SD memory card has become full, or “The SD memory card cannot be detected.” when mounting of the SD memory card failed.
Entering alternative text into the E-mail body automatically adds the event or time when an alarm occurs.
Alternative text cause of alarm: %p%, occurrence time: %t%
(Examples of use)
After setting the following characters in the E-mail body, there is a VMD alarm occurrence at the time 19:13:24.
E-mail body settings: %p% alarm occurred at %t%.
Sent E-mail body: “A “VMD” alarm occurred at 19:13:24.”
When the body of the email is empty, the language that the email is sent in is determined by “Menu language” of “Basic”. If “Japanese” is specified, email is sent in Japanese. If another language is specified, email is sent in English.
[Terminal 1 (Up to 10 characters)]
Enter the name of Terminal 1 used in the cause of alarm in the e-mail body.
Unavailable characters: " &
Default: Terminal1
[Terminal 2 (Up to 10 characters)]
Enter the name of Terminal 2 used in the cause of alarm in the e-mail body.
Unavailable characters: " &
Default: Terminal2
[Terminal 3 (Up to 10 characters)]
Enter the name of Terminal 3 used in the cause of alarm in the e-mail body.
Unavailable characters: " &
Default: Terminal3
Example of e-mail notification
An e-mail format in which the camera title check box is specified in the e-mail subject and the cause of alarm/occurrence time are specified in the e-mail body
The alarm occurrence time is assigned.
The camera title is used as the e-mail subject.
The name set for Terminal names 1 to 3, which is the cause of alarm, is assigned to the name.
2.9.2.2 Configure the settings related to FTP transmission
FTP
[Alarm image FTP transmission]
Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server.
Default: Off
[Directory name]
Enter the directory name where the alarm images are to be saved.
For example, enter “/ALARM” to designate the directory “ALARM” under the root directory of the FTP server.
Available number of characters: 1 - 256 characters
Unavailable characters: " & ;
[File name]
Enter the file name used for the alarm image to be transmitted to an FTP server. The file name will be as follows.
File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial number”
Available number of characters: 1 - 32 characters
Unavailable characters: " & * / : ; < > ? \ |
Terminal 1: Transmit the image to the FTP server when an alarm occurs in Terminal 1.
Terminal 2: Transmit the image to the FTP server when an alarm occurs in Terminal 2.
Terminal 3: Transmit the image to the FTP server when an alarm occurs in Terminal 3.
VMD: Transmit the image to the FTP server when motion is detected.
Command alarm: Transmit the image to the FTP server when a command alarm is entered.
[FTP transmission retry]
Select “On” or “Off” to determine whether or not to resend failed FTP transmissions.
On: If transmission fails, transmissions are resent until they are successfully sent.
Off: If transmission fails, the image that failed to be sent is discarded and the next image is sent.
Default: Off
[Pre alarm]
Transmission interval
Select the update interval of images before an alarm occurs from the following.
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps
Default: 1fps
Maximum number of images
Select the number of images to be transmitted from the following.
0pics/ 1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics*/ 7pics*/ 8pics*/ 9pics*/ 10pics*/ 20pics*/ 30pics*/ 40pics*/ 50pics*
Default: 0 pics
Recording duration
The recording duration, which changes according to the configured “Transmission interval” and “Maximum number of images”, of images recorded before an alarm occurs is displayed.
Note
When “JPEG(1)” is selected for the capture size of the image to be transmitted, pre alarm is unavailable if the image capture size of “JPEG(1)” is either “3072×2304”, “2560×1920”, “3072×1728”, “2560×1440” or “1920x1080”.
When “On” is selected for “Image compression rate upon alarm detection”, only post alarm recorded images are compressed. Compression is not applied to pre alarm recorded images.
When a selection with an asterisk (*) on the right of it is selected for “Maximum number of images” of “Pre alarm”, the specified number of images may not be able to be sent depending on the image capture size and image quality. The following table shows the maximum number of images that can be sent for pre alarm.
Image quality
0
1
2
3
4
5
6
7
8
9
Image capture size
QVGA
40
50
50
50
50
50
50
50
50
50
400x300
30
30
40
50
50
50
50
50
50
50
VGA
10
20
20
30
30
40
50
50
50
50
800x600
9
10
10
20
20
30
30
50
50
50
1280x960
5
6
7
8
10
10
10
20
30
40
320x180
50
50
50
50
50
50
50
50
50
50
640x360
20
30
40
50
50
50
50
50
50
50
1280x720
7
8
10
10
10
20
20
30
40
50
[Post alarm]
Transmission interval
Select the transmission interval for the alarm image transmission to the FTP server from the following.
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps
Default: 1fps
Number of images
Select the number of images to be transmitted from the following.
1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics/ 7pics/ 8pics/ 9pics/ 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 1500pics/ 2000pics/ 3000pics
Default: 100pics
Recording duration
Approximate time to be taken to save the set “Number of images” with the set “Transmission interval” will be displayed.
[Image capture size]
Select the image capture size of images transmitted when an alarm occurs from the following.
JPEG(1)/JPEG(2)
Default: JPEG(2)
FTP periodic image transmission
[FTP periodic image transmission]
Select “On” or “Off” to determine whether or not to transmit images using the FTP periodic image transmission function.
When “On” is selected, it is necessary to configure the settings of the FTP server.
Default: Off
IMPORTANT
When using FTP periodic image transmission, it is necessary to configure the schedule settings of FTP periodic image transmission on the [Schedule] tab of the “Schedule” page. (→2.10 Configure the settings relating to the schedules [Schedule])
[Directory name]
Enter the directory name where the images are to be saved.
For example, enter “/img” to designate the directory “img” under the root directory of the FTP server.
Available number of characters: 1 - 256 characters
Unavailable characters: " & ;
Default: None (blank)
[File name]
Enter the file name (name of the image file to be transmitted) and select the naming option from the following.
Name w/time&date: File name will be [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)” + “Serial number (starting from 00)”].
Name w/o time&date: File name will be the characters entered for “File name” only. When “Name w/o time&date” is selected, the file will be overwritten each time a file is newly transmitted.
Available number of characters: 1 - 32 characters
Unavailable characters: " & ; : / * < > ? \ |
Default: None (blank)
Note
When “Name w/time&date” is selected, the file name will be [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)” + “Serial number (starting from 00)”] + “s” during summer time.
[Transmission interval]
Select the interval for the FTP periodic image transmission from the following.
1s/ 2s/ 3s/ 4s/ 5s/ 6s/ 10s/ 15s/ 20s/ 30s/ 1min/ 2min/ 3min/ 4min/ 5min/ 6min/ 10min/ 15min/ 20min/ 30min/ 1h/ 1.5h/ 2h/ 3h/ 4h/ 6h/ 12h/ 24h
Default: 1s
[Image capture size]
Select the image capture size of images to be transmitted from the following.
JPEG(1)/JPEG(2)
Default: JPEG(2)
[FTP server address]
Enter the IP address or the host name of the FTP server.
Available number of characters: 1 - 128 characters
Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
IMPORTANT
When entering the host name for “FTP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (→2.9.1 Configure the network settings [Network])
When the FTP client function is enabled, there is a possibility that FTP server authentication information (user names, passwords, etc.) will be leaked on the network when sending images to the FTP server.
[User name]
Enter the user name (login name) to access the FTP server.
Available number of characters: 1 - 32 characters
Unavailable characters: " & : ; \
[Password]
Enter the password to access the FTP server.
Available number of characters: 0 - 32 characters
Unavailable characters: " &
[Control port]
Enter a control port number to be used for the FTP server.
Available port number: 1-65535
Default: 21
The following port numbers are unavailable since they are already in use.
20, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670
[FTP mode]
Select “Passive” or “Active” for the FTP mode.
Normally, select “Passive”. When it is impossible to connect after select “Passive”, try to connect after selecting “Active”.
Default: Passive
2.9.2.3 Configure the settings relating to the NTP server
The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page.
IMPORTANT
Use an NTP server when the more accurate time & date setting is required for the system operation.
[Time adjustment]
Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.
Manual: Time set on the [Basic] tab on the “Basic” page will be used as the standard time of the camera.
Synchronization with NTP server: Time automatically adjusted by synchronizing with the NTP server will be used as the standard time of the camera.
Default: Manual
[NTP server address setting]
When “Synchronization with NTP server” is selected for “Time adjustment”, select the method of how to obtain the NTP server address from the following.
Auto: Obtains the NTP server address from the DHCP server.
Manual: The NTP server address will be entered manually on “NTP server address”.
Default: Manual
IMPORTANT
When obtaining the NTP server address from the DHCP server, it is necessary to select “DHCP”, “Auto(AutoIP)”, or “Auto(Advanced)” for “Network Settings” on the [Network] tab of the “Network” page. (→2.9.1 Configure the network settings [Network])
[NTP server address]
When “Manual” is selected for “NTP server address setting”, enter the IP address or the host name of the NTP server.
Available number of characters: 1 - 128 characters
Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
Default: None (blank)
IMPORTANT
When entering the host name for “NTP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (→2.9.1 Configure the network settings [Network])
[NTP port]
Enter a port number of the NTP server.
Available port number: 1 - 65535
Default: 123
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670
[Time adjustment interval]
Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server.
Default: 1h
2.9.2.4 Configure the UPnP settings
This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible to configure the following automatically.
Configuration of the port forwarding function of the router (However, a router supporting UPnP is required.) This configuration is useful when accessing the camera via the Internet, or from a cellular phone/mobile terminal.
Automatic refreshment of the shortcut to the camera that is created on the [Network] folder of the PC even when the IP address of the camera changes.
[Auto port forwarding]
Select “On” or “Off” to determine whether or not to use the port forwarding function of the router.
To use the port forwarding function, the router in use must support UPnP and the UPnP must be enabled.
Default: Off
Note
Due to port forwarding, the port number may sometimes be changed. When the number is changed, it is necessary to change the port numbers registered in the PC and recorders, etc.
The UPnP function is available when the camera is connected to the IPv4 network. IPv6 is not supported.
To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page, and check that the “Enable” is displayed for “Status” of “UPnP”. (→2.11.3 Check the status [Status])
When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in the “3.3 Troubleshooting” section. (→3.3 Troubleshooting)
[Camera short cut]
Select whether or not to create the shortcut to the camera on the [Network] folder of the PC. When creating the shortcut, select “On”.
To use the shortcut function to the camera, enable the UPnP function on the PC in advance.
Default: Off
Note
To display the shortcut to the camera on the [Network] folder of the PC, it is necessary to add the Windows component. Refer to the following to enable the UPnP function.
For Windows 7
[Start] → [Control Panel] → [Network and Internet] → [Network and Sharing Center] → select [Turn on network discovery] of [Network discovery] of [Change advanced sharing settings] → click [Save changes] → Complete
For Windows 8.1
Right-click [Start] → select [Control Panel] → [Network and Internet] → [Network and Sharing Center] → select [Turn on network discovery] of [Network discovery] of [Change advanced sharing settings] → click [Save changes] → Complete
For Windows 10
[Start] → [Settings] → [NETWORK & INTERNET] → [Ethernet] → [Network and Sharing Center] → select [Turn on network discovery] of [Network discovery] of [Change advanced sharing settings] → click [Save changes] → Complete
2.9.2.5 Configure the HTTPS settings
It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function. Refer to 2.9.3 How to configure HTTPS settings for how to configure the HTTPS settings.
[HTTPS - Connection]
Select the protocol used to connect the camera.
HTTP: HTTP and HTTPS connections are available.
HTTPS: Only the HTTPS connection is available.
Default: HTTP
Note
To change to an HTTPS connection when HTTP is selected, perform HTTPS connection settings first. The HTTPS connection will be available even if the setting is changed to HTTP afterwards.
[HTTPS - Select certificate]
Select the certificate to be used with HTTPS.
Pre-installed: Select a pre-installed certificate.
CA: Select a CA certificate. Only displayed when the CA Certificate is installed.
Default: Pre-installed
[HTTPS - HTTPS port]
Designate the HTTPS port number to be used.
Available port number: 1 - 65535
Default: 443
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000-61000
[Pre-installed certificate - Download root certificate]
Click the [Execute] button to download the root certificate for the pre-installed certificate. By installing the root certificate to your PC, you can get signature verification for the pre-installed certificate.
[CRT key generate]
CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate” dialog box.
[CA Certificate - Generate Certificate Signing Request]
When using the CA certificate issued by CA (Certificate Authority) as the CA certificate used for the HTTPS protocol, the CSR (Certificate Signing Request) will be generated.
To generate the CSR, click the [Execute] button to display the “CA Certificate - Generate Certificate Signing Request” dialog window.
[CA Certificate - CA Certificate install]
Installs the CA certificate issued by CA (Certificate Authority) and displays the information of the installed CA certificate.
To install the CA certificate, click the [Browse...] button to display the [Open] dialog box, and select the file of the CA certificate issued by CA, and click the [Execute] button.
If the CA certificate is already installed, the file name of the installed CA certificate will be displayed.
[CA Certificate - Information]
Displays the information of the CA certificate.
When the [Confirm] button is clicked, the registered information of the installed CA certificate will be displayed in the “CA Certificate - Confirm” dialog box. If the CA certificate is not installed, the content of the generated CSR file will be displayed.
When the [Delete] button is clicked, the installed CA certificate will be deleted.
IMPORTANT
Before deleting the valid CA certificate, confirm that there is a backup file of the CA certificate on the PC or another media. The backup file of the CA certificate will be required when installing the CA certificate again.
Note
After changing the connection setting, access the camera again by after waiting a while according to the changed setting (“http://IP address of the camera” or “https://IP address of the camera”).
When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower.
When the camera is accessed using the HTTPS protocol, it may take time to display images.
When the camera is accessed using the HTTPS protocol, the images may be distorted or audio may be interrupted.
The maximum number of concurrent access user varies depending on the maximum image size and transmission format.
2.9.2.6 Configure the settings relating to DDNS
To access this camera via the Internet, it is necessary to configure the settings for the DDNS function.
Refer to 2.9.6 How to configure the settings relating to DDNS for how to configure the settings relating to DDNS.
[Area]
Select the region where the camera is installed.
Japan/Global
Note
If the camera is used in Japan, select “Japan”. If the camera is used outside of Japan, select “Global”. The “Viewnetcam.com” service that is displayed when “Global” is selected cannot be used in Japan.
[Service]
Select the DDNS service to determine whether or not to use DDNS.
Off: Does not use the DDNS function.
Viewnetcam.com: Uses the “Viewnetcam.com” service.
Dynamic DNS Update: Uses Dynamic DNS Update (RFC2136 compliant) without the DHCP cooperation.
Dynamic DNS Update(DHCP): Uses Dynamic DNS Update (RFC2136 compliant) with the DHCP cooperation.
Default: Off
Note
When using Dynamic DNS Update (RFC2136 compliant), refer to the network administrator for whether or not to cooperate with the DHCP.
2.9.2.7 Configure the settings relating to SNMP
The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager. When using the SNMP function, contact the network administrator.
[Community]
Enter the community name to be monitored.
Available number of characters: 0 - 32 characters
Default: None (blank)
IMPORTANT
When using the SNMP function, it is necessary to enter the community name. When no community name is entered, the SNMP function will not work.
[System name]
Enter a system name to be used to manage the camera with the SNMP function.
Available number of characters: 0 - 32 characters
Default: None (blank)
[Location]
Enter the name of the location where the camera is installed.
Available number of characters: 0 - 32 characters
Default: None (blank)
[Contact]
Enter the E-mail address or the phone number of the SNMP manager.
Available number of characters: 0 - 255 characters
Default: None (blank)
2.9.2.8 Configure the QoS settings
The settings relating to the Diffserv function and shaping of stream are configured in this section.
Diffserv
The Diffserv function can be used to set the priority of image/audio data sent from routers.
The priority set to this function must match the DSCP value configured to the router.
When using the Diffserv function, contact the network administrator.
[Image DSCP(0-63)]
Enter the packet priority for video data.
Available values: 0 - 63
Default: 0
[Audio DSCP(0-63)]
Enter the packet priority for audio transmission/reception.
Available values: 0 - 63
Default: 0
[Panasonic alarm protocol notification DSCP(0-63)]
Enter the packet priority for Panasonic alarm protocol notification.
Available values: 0 - 63
Default: 0
Shaping of stream
[Shaping of stream]
Select On/Off to determine whether or not to control the H.265 (or H.264) image data so that it does not burst. It is effective in situations such as when a network device loses video data from the camera, but the video display may be delayed.
Off: Disables the shaping of stream function.
On: Enables the shaping of stream function.
Default: Off
Note
If you are concerned about delays of the video display, select Off.