13.4.3 Procedure to register information for the “Viewnetcam.com” service
There are 2 methods to configure the “Viewnetcam.com” service.
Configure from the [Internet] tab of the “Basic” page:
“UPnP (Auto port forwarding)” and “Viewnetcam.com” can both be configured on the [Internet] tab.
Configure from the [DDNS] tab of the “Network” page:
Only “Viewnetcam.com” can be configured on the [DDNS] tab.
Configuring from the [Internet] tab of the “Basic” page
1.
Click the [Internet] tab of the “Basic” page.
2.
Select “On” for “UPnP (Auto port forwarding)”, and select “Viewnetcam.com” for “DDNS”, then click [Set].
3.
When “UPnP (Auto port forwarding) setup is complete.” is displayed, click “Go to Viewnetcam.com Registration page”.
The registration window for “Viewnetcam.com” will be displayed in a newly opened window.
Refer to step 3 of “Configuring from the [DDNS] tab of the “Network” page” for the required settings.
Configuring from the [DDNS] tab of the “Network” page
Select “On” for “Auto port forwarding” of the UPnP function on the [Network] tab of the “Network” page, and then complete the port forwarding settings for the router. (→UPnP) After this, register the information for the “Viewnetcam.com” service in the following steps.
1.
Select [Viewnetcam.com] for [DDNS] and click the [Set] button.
A URL is displayed in [Your Account Link].
If a URL is not displayed in [Your Account Link], confirm the unit's network settings and Internet connection, then click [Set] again.
2.
Click the URL displayed in [Your Account Link].
The registration window for “Viewnetcam.com” will be displayed in a newly opened window.
When the registration window is not displayed, check that the PC is being connected to the Internet, and click the reload button of the browser.
3.
Register the information for “Viewnetcam.com” by following the instructions of the wizard.
When the message “The new camera is successfully registered to Viewnetcam.com” is displayed, close the registration window.
The URL set at the time of registration can be used for unit access. However, this URL is unavailable when accessing the unit from the PC connected to the same network (LAN).
Note
When the registration for the “Viewnetcam.com” service is completed, the URL registered for “Personal(Unit) URL” is displayed. It may take up to about 30 minutes until the URL of the registered unit is validated.
To cancel the enrollment in the “Viewnetcam.com” service, access the “Viewnetcam.com” website (http://www.viewnetcam.com/) later.
When “Expired” is displayed in the URL of “Viewnetcam.com” in the viewnetcam settings page or the status page, restart the unit after registering the “Viewnetcam.com” service. After restarting the unit, check that the registered URL is displayed in the URL of “Viewnetcam.com” of [Status] - [Viewnetcam.com] on the “Maintenance” page.
It is possible to check the information registered for the “Viewnetcam.com” service by accessing the URL displayed beside “Your Account Link”. When the URL is not displayed, check that the PC is being connected to the Internet, and click the [Set] button.
If access often fails due to the change in the global address of router, set a smaller value for “Access interval”.
If images are not correctly displayed, click [Set] for “Recommended network setting for internet” on the [Internet] tab of the “Basic” page.
Configuring port forwarding when not using UPnP
When using a router that does not support UPnP, port forwarding must be manually configured for the router.
1.
Click the [Network] tab of the “Network” page.
2.
Select “Static” for “Network Settings”.
3.
Confirm the IP address, port number, and other information displayed here, and change the settings as necessary. (This information is required when configuring port forwarding on the router.)
4.
Click the [Set] button.
5.
Refer to the manuals provided with the router when configuring port forwarding on the router.
When configuring port forwarding on the router, use the IP address and port number information confirmed in step 3.
The port forwarding function may also be called “Address translation”, “Static IP masquerade”, “Virtual server”, or “Port mapping” depending on the router used.
Note
When manually configuring port forwarding on the router, make sure to select “Off” for “Auto port forwarding”.