Viewer software
In order to display H.265 (or H.264) images, receive audio from the camera , and play images saved on the SD memory card, the “Network Camera View 4S” (ActiveX®) viewer software must be installed. Install this Viewer Software directly from the camera (→1.1.2 About the “Live” page), or download the viewer software with the installer to a PC and install. (→2.4.1 Configure the basic settings [Basic])
IMPORTANT
The default setting of “Automatic installation” is “On”. Follow the instructions on Information Bar when the message is displayed on the information bar of the browser.
Depending on the software environment of your PC, it may take time for the message to be displayed on the information bar of the browser.
If you display the “Live” page on a PC and click the [Viewer Software] button, the installation screen for the viewer software, which is required for viewing camera images, is displayed. Follow the on-screen instructions and install the software. When displayed JPEG images (still images), there is no need to install the viewer software.
When the install wizard is displayed again even after completing the installation of the viewer software, restart the PC.
The viewer software used on each PC should be licensed individually. The number of installations of the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page (→2.10.2 Upgrade the firmware [Upgrade]). For the software licensing, refer to our support website below.
https://security.panasonic.com/training_support/support/info/ <Control No.: C0316>