Category
|
Indication
|
Description
|
---|---|---|
POP3 server error
|
Authentication error.
|
•
Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
|
Failed to find the POP3 server.
|
•
The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly.
•
The POP3 server may be down. Ask the network administrator.
|
|
SMTP server error
|
Authentication error.
|
•
Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
|
Failed to resolve the E-mail server address from DNS.
|
•
The designated IP address of the DNS may be incorrect. Check if the DNS settings are configured correctly.
•
The DNS server may be down. Ask the network administrator.
|
|
Failed to find the SMTP server.
|
•
The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly.
•
The SMTP server may be down. Ask the network administrator.
|
|
Internal error
|
Undefined error.
|
•
An error occurred in the E-mail function. Check if the E-mail settings are configured correctly.
|
Category
|
Indication
|
Description
|
---|---|---|
Access test error
|
Access test failed
|
•
Port forwarding may not be configured for the router. Refer to the manuals provided with the router in use to enable the UPnP setting.
|
Viewnetcam.com server error
|
Failed to resolve the Viewnetcam.com server address from DNS.
|
•
The designated IP address of the DNS may be incorrect. Check if the DNS settings are configured correctly.
•
The DNS server may be down. Ask the network administrator.
|
Connection error
|
No response from the Viewnetcam.com server.
|
•
The “Viewnetcam.com” server may be down. Ask the network administrator.
|
File transfer error.
|
||
Internal error
|
Undefined error.
|
•
An error relating to the “Viewnetcam.com” function occurred. Check if the “Viewnetcam.com” settings are configured correctly.
|
Category
|
Indication
|
Description
|
---|---|---|
DDNS server error
|
Failed to resolve the DDNS server address from DNS.
|
•
The designated IP address of the DNS may be incorrect. Check if the DNS settings are configured correctly.
•
The DNS server may be down. Ask the network administrator.
|
Connection error
|
No response from the DDNS server.
|
•
The DDNS server may be down. Ask the network administrator.
|
Same host name has registered.
|
•
The same host name has already been registered in the DDNS server. Check if the DDNS Update settings are configured correctly.
|
|
Internal error
|
Undefined error.
|
•
An error occurred in the DDNS function. Check if the DDNS Update settings are configured correctly.
|
Category
|
Indication
|
Description
|
---|---|---|
Connection error
|
No response from the NTP server.
|
•
The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly.
•
The NTP server may be down. Ask the network administrator.
|
Internal error
|
Undefined error.
|
•
An error occurred in the NTP function. Check if the NTP settings are configured correctly.
|
Synchronizing with NTP succeeded.
|
NTP update succeeded.
|
•
Time correction succeeded.
|
Category
|
Indication
|
Description
|
---|---|---|
HTTPS
|
Certificate Signing Request - Generated
|
•
Generation of the CSR (Certificate Signing Request) is complete.
|
CA Certificate - Installed
|
•
Installation of the CA certificate is complete.
|
|
CA Certificate - Deleted
|
•
Deletion of the CA certificate is complete.
|
|
Previous CRT key - Applied
|
•
Previous CRT key is applied.
|
|
CRT key - Generated
|
•
Generation of the CRT key is complete.
|
Category
|
Indication
|
Description
|
---|---|---|
Login
|
User name or IP address
|
•
The login user name will be displayed when “On” is selected for “User auth.”.
•
If no user is registered, “Guest User” will be displayed.
•
The IP address of the PC currently accessing to the camera will be displayed when “On” is selected for “Host auth.”.
|
Category
|
Indication
|
Description
|
---|---|---|
Login failure
|
User name
|
•
The user name that has failed in login will be displayed when “On” is selected for “User auth.”.
•
If no user is registered, “Guest User” will be displayed.
•
If “Login failure” log remains in the normal operation, it is not a malfunction of the camera.
•
However, if many logs are output consecutively, there is a possibility of illegal access. Ask the network administrator.
|
Category
|
Indication
|
Description
|
---|---|---|
Panasonic alarm protocol notification error
|
Failed to find destination of notification.
|
•
The IP address of the destination of notification may be incorrect. Check if the IP address of the destination of notification is configured correctly.
•
The destination of notification may be down. Ask the network administrator.
|
Failed to resolve destination addr. from DNS.
|
•
The DNS server settings may be incorrect. Check if the DNS settings are configured correctly.
•
The DNS server may be down. Ask the network administrator.
|
Category
|
Indication
|
Description
|
---|---|---|
HTTP alarm notification error
|
Failed to find destination of notification.
|
•
The IP address of the destination of notification may be incorrect. Check if the IP address of the destination of notification is configured correctly.
•
The destination of notification may be down. Ask the network administrator.
|
Failed to resolve destination addr. from DNS.
|
•
The DNS server settings may be incorrect. Check if the DNS settings are configured correctly.
•
The DNS server may be down. Ask the network administrator.
|
Category
|
Indication
|
Description
|
---|---|---|
SD memory card
|
Certificate Signing Request - Generated
|
•
Generation of the CSR (Certificate Signing Request) is complete.
|
CA Certificate - Installed
|
•
Installation of the CA certificate is complete.
|
|
CA Certificate - Deleted
|
•
Deletion of the CA certificate is complete.
|
|
Previous CRT key - Applied
|
•
Previous CRT key is applied.
|
|
CRT key - Generated
|
•
Generation of the CRT key is complete.
|
Category
|
Indication
|
Description
|
---|---|---|
Power supply
|
<Power supply><PoE Injector/12VDC> Hardware is detected. Operating on PoE Injector/12VDC.
|
•
Connection to 12 V DC power or PoE feeding device (injector) is detected.
|
<PoE+> Hardware is detected. Operating on PoE+
|
•
Connection to the PoE+ power for hardware detection is detected.
|
|
<PoE+> Software detection on LLDP is detected. Operating on PoE+.
|
•
Connection to the PoE+ power for software detection is detected.
|
|
<PoE+/PoE Injector/12VDC> Detection error. Operating on PoE Class 0.
|
•
Failed to detect a connection to 12 V DC power, PoE feeding device (injector) or the PoE+ power. Check whether the power supply device in use is compatible with PoE+ (IEEE802.3at compliant). Or use PoE feeding device (injector) or 12 V DC power supply.
|