2.8.6 How to configure the settings relating to DDNS
When activating the DDNS function using the camera, either of the following DDNS services is available.
“Viewnetcam.com” service
Dynamic DNS Update (RFC2136 compliant)
IMPORTANT
Before using the DDNS service, it is necessary to perform the port forwarding setting for the router.
About Dynamic DNS Update (RFC2136 compliant)
Operation using DDNS services other than the “Viewnetcam.com” service is not guaranteed. We are not responsible for any troubles or accidents on the circumstances where the camera is used arising out of such services.
Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the “Viewnetcam.com” service.
Note
“Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service.
About DDNS services (IPv4/IPv6)
By using a DDNS service, it becomes possible to view camera images via the Internet.
The DDNS service associates dynamic global addresses and domain names.
It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant).
In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore, access to the camera via an old global address may be invalidated after a certain period of time. Either of the following services is required when accessing a camera whose global address is not static via the Internet.
DDNS service (such as “Viewnetcam.com”)
It is possible to access via a registered and static domain name (example: *****.viewnetcam.com) even after the global address is changed. Enrollment in a domain name service is required even when using the IPv6 connection.
Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service.
Static IP address service (such as a service offered by a contracted provider)
In this service, global addresses are static (not changed).
2.8.6.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service)
A.
DNS server
B.
Internet
C.
Provider
D.
“Viewnetcam.com” service server
E.
Camera installed in the remote locations
Global address is changed.
The contracted provider allocates a global address to the router (or the camera). The global address is not static but dynamic.
“*****.viewnetcam.com” and the current global address is automatically registered.
If you are enrolled in “Viewnetcam.com”, the unique “domain name” (example: *****.viewnetcam.com) will be allocated. The “Viewnetcam.com” service server automatically manages the domain name of camera and the global address of router (or camera) when a camera automatically notifies the service server of the global address.
Current global address is automatically registered via “*****.viewnetcam.com”.
The “Viewnetcam.com” service server registers the global address and the domain name of router (or camera) in the DNS server.
Global address is obtained via the URL (domain name).
By entering the URL (including the domain name) on the browser when accessing the camera via the Internet, the DNS server identifies the registered global address of router (or camera).
Access using the current global address
The identified global address is used for accessing the router (or camera) to monitor images.
Note
Refer to the contracted provider whether the current IP address is static or not.
Depending on the provider, local addresses may be allocated. In this case, the DDNS service is unavailable. Refer to the contract provider for further information.
When using the “Viewnetcam.com” service
[Personal(Camera) URL]
The URL of the camera registered for “Viewnetcam.com”.
[Your Account Link]
When the displayed URL is clicked, the registration window for the “Viewnetcam.com” service will be displayed in a newly opened window.
Register the information in the registration window to enroll in the “Viewnetcam.com” service.
[Access interval]
Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name from the following.
10min/ 20min/ 30min/ 40min/ 50min/ 1h
Default: 1h
[Global IP Address Notification Method]
Typically [Global IP Address Notification Method] should be set to “Normal”.
If you cannot access the camera using the registered URL 30 minutes after registering with “Viewnetcam.com”, select “Advanced”.
In this case, UPnP (→2.8.2.3 Configure the UPnP settings) must be enabled for the camera and for the router.
Default: Normal
Procedure to register information for the “Viewnetcam.com” service
1.
Select [Viewnetcam.com] for [Service] and click the [Set] button.
A URL is displayed in [Your Account Link].
If a URL is not displayed in [Your Account Link], confirm the camera's network settings and Internet connection, then click [Set] again.
2.
Register the information for “Viewnetcam.com” by following the instructions of the wizard.
The registration window for “Viewnetcam.com” will be displayed in a newly opened window.
When the registration window is not displayed, check that the PC is being connected to the Internet, and click the reload button of the browser.
3.
Register the information for “Viewnetcam.com” by following the instructions of the wizard.
When the message “The new camera is successfully registered to Viewnetcam.com” is displayed, close the registration window.
The URL set at the time of registration can be used for camera access. However, this URL is unavailable when accessing the camera from the PC connected to the same network (LAN).
Note
When the registration for the “Viewnetcam.com” service is completed, the URL registered for “Personal(Camera) URL” is displayed. It may take up to about 30 minutes until the URL of the registered camera is validated.
To cancel the enrollment in the “Viewnetcam.com” service, access the “Viewnetcam.com” website (http://www.viewnetcam.com/) later.
When “Expired” is displayed in the URL of “Viewnetcam.com” in the viewnetcam settings page or the status page, restart the camera after registering the “Viewnetcam.com” service. After restarting the camera, check that the registered URL is displayed in the URL of “Viewnetcam.com” of [Status] - [Viewnetcam.com] on the “Maintenance” page.
It is possible to check the information registered for the “Viewnetcam.com” service by accessing the URL displayed beside “Your Account Link”. When the URL is not displayed, check that the PC is being connected to the Internet, and click the [Set] button.
If access often fails due to the change in the global address of router, set a smaller value for “Access interval”.
Checking the information registered for the “Viewnetcam.com” service
It is possible to check if the camera has been registered for the “Viewnetcam.com” service. (→2.10.3 Check the status [Status])
2.8.6.2 When using “Dynamic DNS Update”
[Host name]
Enter the host name to be used for the Dynamic DNS Update service.
Available number of characters: 3 - 250 characters
Enter in the form of “(host name). (domain name)”.
Available characters: Alphanumeric characters, the period (.), and the hyphen (-).
Default: None (blank)
Note
Refer to the network administrator for further information about the available host names.
[Access interval]
Select the interval to access the Dynamic DNS Update service server to check the IP address and the host name from the following.
10min/ 20min/ 30min/ 40min/ 50min/ 1h/ 6h/ 24h
Default: 24h
2.8.6.3 When using “Dynamic DNS Update(DHCP)”
[Host name]
Enter the host name to be used for the Dynamic DNS Update service.
Available number of characters: 3 - 250 characters
Enter in the form of “(host name). (domain name)”.
Available characters: Alphanumeric characters, the period (.), and the hyphen (-).
Default: None (blank)
Note
Refer to the network administrator for further information about the available host names.